Services
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Business Conceptualisation
An important aspect of the establishment of Dekopanso was the recognition of the disjuncture between what people view as a business as compared to an idea that generates revenue. We look at a business as a system that is operationally and financially efficient, and this is one of the key value-adds from Dekopanso. While this may put us at loggerheads with clients, we believe that as a service provider, we are duty bound to provide our clients with the best value for what they ask from our services.
Operational Management and Capacitation
While revenue may be good for different businesses, the operational inefficiencies tend to cost the business a lot. This may be in relation to when the business operates, who is involved at what point and procurement related costs. These do not have to be a burden on the business, since these costs can be modelled towards efficiency and profitability. In this context, the key questions are: who does what in the business, when do they do it and why do they do it, that being if they need to do what they are doing.
Market Segmentation
The premise from which Dekopanso operates, and any other business likely to operate from, is one that first asks ‘who needs/wants this product or service’. While in transportation, there are multiple forms available, what influences a consumer’s choice of the mode of transport can include time, distance, urgency and destination. These aspects not only question the capacity of the business but also the choice of segment the business is immediately able to service. Market segmentation is thus an important element in how Dekopanso arrives at a company’s strategy in regard to the segment of the market that a business serves. Linked to identifying the market, is the important question about how the market is identified, understood and served.
Business Modelling
Some businesses tap into well established models, however, differentiation for value addition may require different models for the business towards creating a system that offers value, creates revenue and can be called a business.
Revenue Modelling
The question our clients often ask us is how to optimally generate revenue from their products and services in a manner that does not drive customers and clients away, but still results in their business being profitable.
Financial Projection
One of the main questions our clients ask is ‘how long will it take for the business to grow to a particular financial point and what would need to be in place for the business to get to that point, in how long.
Quantitative Analysis
We use a data informed approach where the numbers inform the outputs we develop for clients. Using different analysis tools we make and present it in a manner that helps clients achieve their outcomes
Qualitative Analysis
While we use quantitative data to develop models, the qualitative aspect of the business as it relates to clients and their customers is integral in ensuring that the solutions we present are from a human centric perspective, towards usability and uptake. What do people say about the service, how do they access it and what are their pain points in regard to the service/product.